Terms of Service

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Welcome to Orain India. By accessing our website, browsing our products, placing an order, or using any service provided through our website, you agree to these Terms of Service.

Please read these terms carefully before using our website.

1. Use of Our Website

You agree to use the Orain India website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Provide false or misleading information.

• Attempt to damage, disrupt, or gain unauthorized access to our website.

• Copy or misuse our website content without permission.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and availability are accurate.

However, actual product colors, appearance, packaging, or minor details may vary due to photography, screen settings, or manufacturer changes.

We reserve the right to correct errors and update product information at any time.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order is placed, we may cancel the affected order and provide an appropriate resolution.

4. Pricing and Payment

All prices displayed on the website are subject to change without prior notice.

Available payment methods may include online payment and Cash on Delivery, depending on product and location eligibility.

We reserve the right to correct pricing or payment-related errors.

5. Orders

When placing an order, you agree to provide accurate information, including your name, phone number, email address, and complete delivery address.

After placing an order, you may receive an order confirmation.

An order confirmation does not guarantee fulfillment if the product is unavailable, information is incorrect, or an issue prevents us from processing the order.

We reserve the right to cancel or refuse an order when reasonably necessary.

6. Order Cancellation

If you wish to cancel an order, contact us as soon as possible at:

zyralex07@gmail.com

Cancellation may not be possible once the order has been shipped or handed over to the courier.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated delivery period shown on our website.

Delivery times may vary due to courier delays, weather conditions, holidays, remote locations, incorrect address information, or circumstances beyond our control.

Please refer to our Shipping Policy for complete details.

8. Returns and Refunds

Returns, replacements, and refunds are handled according to our Return & Refund Policy.

Eligibility may depend on the product, condition, reason for return, and applicable return period.

We may request order details, photos, or videos to verify a product issue.

9. Customer Responsibility

Customers are responsible for:

• Providing correct delivery information.

• Providing an active phone number.

• Checking product details before ordering.

• Following applicable product instructions.

• Providing accurate information when contacting customer support.

10. Intellectual Property

All content on the Orain India website, including text, images, graphics, designs, logos, and other materials, may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially use our website content without permission.

11. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics tools, and other service providers.

Third-party services may operate under their own terms and privacy policies.

12. Website Availability

We try to keep our website available and functioning properly.

However, temporary interruptions may occur because of maintenance, technical problems, internet issues, third-party services, or other circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, Orain India will not be responsible for losses caused by circumstances beyond our reasonable control, including third-party service failures, courier delays, technical interruptions, or incorrect information provided by customers.

14. Changes to These Terms

We may update or change these Terms of Service from time to time.

Any updated version will be posted on this page with the revised date.

By continuing to use our website after changes are posted, you agree to the updated Terms of Service.

15. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any disputes shall be handled according to the applicable laws and jurisdiction in India.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

Orain India
Email: zyralex07@gmail.com
India

Thank you for choosing Orain India.